Journal of Nursing and Practice

Review Article Pages 517-525

Assessment of Quality Health Care Delivery from the Perspectives of Nurses at the Trust Hospital Company Limited in the Greater Accra Region of Ghana

Authors: Moses Djan, Edward Kofi Sutherland, Stephen Henry Afakorzi

Abstract: Ghana's healthcare sector came under criticism regarding the quality of healthcare delivery, with issues relating to high-profile healthcare controversies, civil suits and unfavourable patient outcomes due to medical incompetence. Despite the implementation of quality health programmes, quality culture is yet to be institutionalized leading to poor ties between clinical care and public health at the district level, and unclear monitoring and governance mechanisms. These have resulted in quality approaches that have had no effect on patient satisfaction and health outcomes. Even though nurses devote more hours to patients than most healthcare staff and offer care to patients on a regular basis, the daily assessment of the care they provide to patients.

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